We offer customized technology services to help you create great digital experiences


1218 Global is the authorized reseller partner for Freshworks suite of products. We manage the complex operations of your company in one go, down to the simplest.

Freshworks Products

All our products are affordable, quick to implement, and designed
for the end-user. So your IT, customer service, sales, marketing, and
HR teams can effortlessly create delightful experiences at scale.


Engage in more meaningful conversations every day, across every channel, with every customer.


Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.


Send the right message at the right time to convert more leads with Freshmarketer.


Modernize ITSM with an intuitive, fast-time-to value, and intelligent solution.

Free Tools

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Simple yet powerful website monitoring.

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Manage incidents better with a live status page.

Tap into our expertise

Learn how 1218 Global and Freshworks can kick start your Digital Transformation.