Services - Freshworks

Our experts will identify areas for improvement and partner with your team to quickly roll out a successful solution such as In-depth analysis, Enhancement recommendations, Hands-on assistance and Training for long-term success.

Move your data to your Freshworks product without limitations. From contacts to notes, imports both default and custom fields from your freshworks. Our static mapping makes matching fields to relevant entities in Freshworks easy implement and without any manual effort.

We help to transform operations of your organization from improving efficiency of your task processes to create smart functions with intelligent workflows -capable of finding, connecting and analyzing data to uncover deep insights that can inform intelligent decisions. We partner with clients to advise and manage end-to-end processes.

1218 Global employs an implementation methodology focused on being an advisor and not solely an implementer. Your business and technology strategies drive the primary objectives when we design and implement your solution.

Your business, no matter the size, may have unique challenges not completely covered in a delivered software system. 1218 Global can design, build and implement a variety of custom solutions. Ask us about the designs we have created for our Clients’ Freshworks projects.

You are trusting 1218 Global with your Freshworks implementation. That often means we are working with your legacy systems that may require integration or interfaces with your new Freshworks products. We have experience across many product platforms giving us the expertise to develop integrations and interfaces between your legacy tools and Freshworks products. Ask us about our capabilities and examples of the integrations we have performed. You can rely on us to make the connections that ensure your operations run smoothly end-to-end.

Today, it’s all about making human connections in a digital world. 1218 Global consultants lead you through creating your company’s vision for Digital Transformation. Then, we’ll guide you through implementing and integrating Freshworks digital technology into all areas of your business to create memorable digital experiences for your customers, candidates and employees.

Empower your team with true ad hoc reporting.
Leverage powerful ad hoc reporting to uncover insights from every dimension of your business. With Bullhorn Canvas, you can build any type of report and gain complete visibility into the state of your firm.

Automation for modern staffing firms.
Herefish makes it easy to automate and communicate throughout the entire recruiting cycle! Automate recruiting busywork in a few clicks. Personalized outreach via email and text. Collect continuous feedback and intelligent insights.

Integrate your VMS with your CRM for faster time-to-fill.
With the explosive growth of contingent staffing, more spend is flowing through VMS than ever before. Connect more than 40 leading VMS systems with your CRM to create and filter job orders automatically, notify recruiters, and fill requests faster than the competition.

Easily enter time and track expenses.
Discover a cloud-based time and attendance solution built for managing today’s workforce. Featuring mobile time entry, simple expense management, complete visibility into your profitability, and more. Bullhorn Time and Expense can help you to unify your business and streamline processes.

Win clients and recruit.
Make better decisions, improve sales and recruiter productivity, and manage the entire recruitment and applicant management process from a single, easy-to-use interface.
Manage and Place.
Fill jobs and automate candidate onboarding process to save time and money. Everything you, your candidates, and your clients need for a smooth placement process.
Pay and Bill.
Collect and interpret time, issue invoices, calculate gross pay, and track gross margin with pay/bill management as reliable as your brand.
Report and Measure.
Make better decisions throughout the entire lifecycle with fully-embedded business intelligence and reporting.

Automate your end-to-end recruiting workflow.
Manage the entire recruitment lifecycle from job submission to candidate placement with Bullhorn ATS and CRM.
Eliminate time-consuming tasks such as manual data entry, streamline recruiting processes, and enable your team to move quickly and efficiently.

Create new hire forms and streamline approvals.
Create as many new hire documents as your clients demand, and distribute them to your contractors seamlessly. Collect electronic signatures and approvals from hiring managers no matter where they are to speed up the onboarding process and provide a better experience for contractors and clients.

Automate your end-to-end recruiting workflow.
Manage the entire recruitment lifecycle from job submission to candidate placement with Bullhorn ATS and CRM.
Eliminate time-consuming tasks such as manual data entry, streamline recruiting processes, and enable your team to move quickly and efficiently.

For your customers

For your employees

For your customers

For your employees

For your customers

For your employees

We offer customized technology services to help you create great digital experiences

1218 Global is the authorized reseller partner for Freshworks suite of products. We manage the complex operations of your company in one go, down to the simplest.

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