We use Design Thinking framework for innovation and problem solving. Applying a comprehensive range of expertise in process and technology to facilitate business transformation. All of Freshworks products are affordable, simpler in use and offer great value to any business.
Agile, Committed, Collaborative! We are your technology partner.
1218 Global Services
Digital Transformation
Today, it’s all about making human connections in a digital world. 1218 Global consultants lead you through creating your company’s vision for Digital Transformation. Then, we’ll guide you through implementing and integrating Bullhorn digital technology into all areas of your business to create memorable digital experiences for your customers, candidates and employees.
Integration
You are trusting 1218 Global with your Freshworks implementation. That often means we are working with your legacy systems that may require integration or interfaces with your new Freshworks products. We have experience across many product platforms giving us the expertise to develop integrations and interfaces between your legacy tools and Freshworks products. Ask us about our capabilities and examples of the integrations we have performed. You can rely on us to make the connections that ensure your operations run smoothly end-to-end.
Customization
Your business, no matter the size, may have unique challenges not completely covered in a delivered software system. 1218 Global can design, build and implement a variety of custom solutions. Ask us about the designs we have created for our Clients’ Bullhorn projects.
Data Migration
Move your data to your Freshworks product without limitations. From contacts to notes, imports both default and custom fields from your freshworks. Our static mapping makes matching fields to relevant entities in Freshworks easy implement and without any manual effort.
Optimization
Our experts will identify areas for improvement and partner with your team to quickly roll out a successful solution such as In-depth analysis, Enhancement recommendations, Hands-on assistance and Training for long-term success.
Implementation
1218 Global employs an implementation methodology focused on being an advisor and not solely an implementer. Your business and technology strategies drive the primary objectives when we design and implement your solution.
Program Management and Business Consulting
We help to transform operations of your organization from improving efficiency of your task processes to create smart functions with intelligent workflows -capable of finding, connecting and analyzing data to uncover deep insights that can inform intelligent decisions. We partner with clients to advise and manage end-to-end processes.
Tap into our expertise
Learn how 1218 Global and Freshworks can kick start your Digital Transformation.